Employees are the most valuable asset of every business. Only a cooperative, efficient and responsible employee team can lead the business to success. Every employee invests eight to ten hours for the growth of their company. Employee job satisfaction is crucial for every organization's long-term success. It can only be accomplished via effective communication between employees and management, providing them autonomy and accountability for routine tasks and recognizing their performance. Traditionally, these communications were done through a lot of paperwork. But, with the advent of Employee Self-Service (ESS) systems, this has become much easier.
ESS services not only provide access to the employee details and HR service, but it also works as a networking platform inside the organization. ESS strengthens the employee-HR and employee-management relationship, which eventually helps to increase job satisfaction. Empowering employees through ESS software relieves the organization's HR personnel of routine tasks and allows them to concentrate on more strategic activities. Let's discuss how this happens.
Surveys through Employee Self-Service (ESS) systems
One of the most significant ways to understand employee's opinions on various work-related matters is through feedback. In the past, HR or senior management would ask employees to complete a survey on paper. Since this process is time-consuming, it occurs only once a year or never. And these papers mostly go through respective team leaders.
HR or senior managers may ask workers to complete surveys directly using an effective ESS system, and the employees can send back the surveys directly. Surveys could be done more often using ESS web, such as every 3 or 6 months or after each project completion. Employers can inquire about: the project's overall success, one's contribution to the project, any difficulties employees encountered, how well the employees coordinated with each other for accomplishing the goal, whether the employees were satisfied with the deadlines, the team leader's support to the employees, any recommendations for the future, and so on.
ESS web makes surveying easier by allowing businesses to generate several questionnaires for different levels of employees. These surveys may be completed via ESS mobile apps at any time, ensuring that workers are not distracted while at work.
Advanced ESS software uses embedded social networking that allows employees to interact. Managements can announce new projects, modifications in the organizational setup, and other updates through this ESS social network. Also, they can know the employee's opinion through comments and feeds. It enables organizations to keep their employee family always together.
Ease of communication platform
Many studies suggest that communication between employees and supervisors is critical to employee job satisfaction. So it is crucial to implement a user-friendly communication channel between them.
ESS web allows employees to view their professional and payroll details on their computers. Also, employees can always view policies, company documents, and they can manage their leave applications. It brings more transparency to the employee-HR relationship. In a senior-employee relationship, the system will function the same way.
Knowing the organization and building a good working environment always influences the job satisfaction of employees. As we highlighted in the blog post, ESS software has various aspects that contribute to job satisfaction, such as improved communication, feedback, and ease of management.